Check webmail with old SqWebmail OR   CHECK WEBMAIL USING SQUIRRELMAIL a much nicer webmail interface.     Spam Control F.A.Q.   Greylist F.A.Q.

05/11/2012 - New SSL Certificate In Place:  The SSL Certificate for the webmail server has been updated, and you should no longer be seeing the security warning from your browsers. 

05/09/2012 - Webmail Security Errors:  The SSL Certificate for the webmail server has expired, which is causing web browsers to show security warnings and to advise users not to continue to the site.  This is a temporary condition, and it is safe to click continue and to view your email through the webmail interface.  We apologize for any confusion this may be causing and hope to alleviate this condition shortly. 

04/21/2012 - Attention Avast Users:  Avast appears to be prompting users to upgrade to a new version.  It is ok to to do this, as long as you keep a few things in mind during the process.  First during the install, if you're using the free version, you will be presented with screens that attempt to nudge you toward using the paid version.  In our opinion, the paid version is somewhat overkill and an unnecessary expense.  So please pay attention to the screens to follow the links for the free version.  Links for the paid version will be more colorful, while links for the free version will be more gray.  We believe the free version is labeled "Basic Protection", which really is all you need.  At the end of the install, you'll need to reboot, which is normal.  After the reboot, Avast will show a screen about finishing the update.  On this screen, there are 2 boxes you need to uncheck:  One for participating in the Avast Community, and one for installing the Google Toolbar.  Once that's done, you should be all set. 

04/17/2012 - IMAP Server Errors.  We've been getting a few reports of MS Outlook giving an error about the IMAP server closing the connection.  While we don't know exactly what is causing this problem, we believe it's related to Outlook wanting to maintain an open connection with the server.  Our mail server primarily is a POP3 server, which is the normal protocol for programs like Outlook Express, MS Outlook, and Mozilla Thunderbird.  However it appears that, for some reason, Microsoft changed the default protocol for Outlook to IMAP as of version 2010 (possibly 2007).  The server does support the IMAP protocol, but this is intended for use by our webmail programs and your mobile devices.  In terms of postal mail, IMAP would be like you going to your local post office and reading it there, never bringing an actual copy home.  POP3 would be more like normal where your mail is delivered to your home.  Webmail and mobile devices open a connection, do what they need to do, and close the connection.  Apparently MS Outlook does not do this when set to us IMAP, but rather tries to maintain a more constant connection. 

If you are getting these errors from your MS Outlook, you need to switch from IMAP to POP3.  MS Outlook will not allow you to change your existing IMAP account settings over to POP3 directly, so you will need to first create a POP3 account.  The settings are the same except that during the Wizard setup, you will need to check the box for manual account setup.  Then you will be able to select POP3 as the account type, and proceed with entering the settings found here.  Once you have created the new POP3 account and downloaded a copy of all your mail, then you should be able to remove the IMAP settings from Outlook. 

IMPORTANT NOTE:  You must create the POP3 account settings and retrieve a copy of your mail first because there is a good chance that, once you delete the IMAP settings from Outlook, the mail will also be deleted from the server. 

01/19/2012 - Mail Server Issue.  Late this afternoon, we learned there was a problem with the idcomm mail server.  Brian is looking into the issue now but has not given us an ETA yet on the fix.  However Brian is very good and usually has these things taken care of pretty quickly, so please do NOT adjust any settings in your email programs.  As soon as the problem is resolved, your email should start working again.  - Thank you! :) 

01/17/2012 - Mail Temporarily Deferred by Yahoo.  Thought we do not have specific information this time, it appears that two or three idComm email users may have been victims of another phishing email as their accounts were used to send large amounts of spam last night.  Yahoo mail servers currently are deferring mail sent from the idcomm.com server.  However since the spam has stopped and we have submitted the appropriate forms to Yahoo mail administrators, we expect that this condition will be alleviated within the next 48 hours. 

01/05/2012 - On Vacation!  Susie and I are driving out to South Carolina where we'll be on vacation through about the first week of February.  While we'll still be working and returning calls, we will not be putting in as many hours as normal.  So if you call and leave a message on our voice mail, please be aware that there will be times when it may take us a while to get back to you. However we will return your call as soon as we can.  We appreciate your understanding, and as always, thank you for choosing SOS4Net.  -  Scott

11/24/2011 - Another Phishing Attempt This Morning! It's been brought to our attention that again, early this morning, someone sent a phishing email to idComm.com email users. 
 
   Subject:          Update
   From:              idComm Support Web-Admin (actual email address: infos@hospitaldabaleia.org.br)
   Sends you to:  englishplaylab.com (obviously not idcomm.com or sos4net.com)
 
The email says that the user's account has been deactivated and that they need to go to a particular web address and fill out a form to be reinstated.  This is interesting in and of itself considering they expect you to get their information by email.  Once again, we will NEVER, EVER ask you to verify your account in this manner.  We may ask you to contact us by phone or by email depending upon the situation, but we will never ask for that type of verification over the internet.  If you actually filled out that form, PLEASE contact us immediately because your email account may have been compromised, and your password will need to be changed as soon as possible.

10/25/2011 - Everything Working Again! 

As of about 3:00pm, the mail server is back up and everything seems to be functioning properly.  To our knowledge, no email was lost, only delayed.  Once again we apologize for the inconvenience this incident may have caused. 

10/25/2011 - Mail Server Problems... 

This morning at about 8:30am, we were made aware that idcomm.com email was not working properly.  Upon initial investigation we discovered that there was indeed a problem with the mail server itself.  As of 2pm our techs have not yet found a solution, but we're confident that one will be forthcoming.  We will post more information here as it becomes available to us.  We apologize for this inconvenience and appreciate your patience and understanding during this period of difficulty. 

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